A click rate is easy to report, but it does not show whether a healthcare organization can recognize, report, contain, and learn from a real credential attack.
Measure reporting quality
Track how quickly suspicious messages reach the right responder, whether reports include useful context, and whether staff use the approved reporting path. Early, high-quality reports create time for containment.
Validate the response chain
Confirm that IT can remove malicious messages, inspect sign-in activity, reset sessions, preserve evidence, and communicate with affected teams without interrupting care.
Use simulations responsibly
Scenarios should reflect realistic healthcare workflows without humiliating employees or creating unsafe distractions. The goal is stronger behavior and faster containment, not a punitive scorecard.